Implementation of electronic records management through SILAT at Puslatbang Lembaga Administrasi Negara

Abstract

Background: In modern government agencies, effective electronic records management is essential for enhancing operational efficiency, accessibility, and regulatory compliance. This study examines the implementation of the SILAT application as an electronic archive management system at the Training and Development Service Unit (Latbang) of Puslatbang PKASN. Purpose: This study aims to examine, characterize, and evaluate the implementation process of electronic records management using the SILAT application, identifying gaps between current practice and established digital archiving standards. Methods: Employing a descriptive qualitative approach, data were collected from Latbang archivists, SILAT IT technicians, and archive managers through observation, interviews, and literature review. Analysis followed the stages of data reduction, presentation, and conclusion drawing, with validity ensured through triangulation. Results: Findings reveal that SILAT implementation remains suboptimal across multiple lifecycle stages. Record creation and storage lack adherence to classification standards; distribution and usage workflows do not conform to prescribed procedures; and the maintenance and disposition phases are largely unexecuted, notably absent of a retention schedule and consistent document classification criteria. Conclusion: The PKASN Training and Development Center, particularly its Latbang unit, has yet to fulfill the requirements for optimal electronic archive management. Strengthening retention scheduling, classification standards, and disposition protocols is essential for achieving full compliance and operational effectiveness.