Regional Expenditure and Public Satisfaction: A Study in Banten Province (2021–2024)

Nina Kurnia; Gugun Gunawan; Ahmad Subhan; Mutia Risky Septian; Reni Tania

doi:10.24198/jmpp.v9i3.63016

Regional Expenditure and Public Satisfaction: A Study in Banten Province (2021–2024)

Nina Kurnia, Gugun Gunawan, Ahmad Subhan, Mutia Risky Septian, Reni Tania

Abstrak

The decline in Capital Expenditures and the increase in Goods and Services Expenditures indicate a shift in budget focus from public investment to operational needs, which can impact the quality of public services. This study analyzes the effect of regional expenditure allocations on public satisfaction with public services in Banten Province during the 2021-2024 period. Using a quantitative approach with a sample of 480 respondents, this study examines the impact of four regional expenditure components: Personnel Expenditures, Goods and Services Expenditures, Capital Expenditures, and Grants and Social Assistance Expenditures on the Public Satisfaction Index (IKM). The results indicate that regional expenditure allocations significantly influence public satisfaction, with Capital Expenditures having the most significant impact. Another important finding is the time lag in the influence of regional expenditures. Sectoral analysis shows variations in the influence of expenditure components, with Personnel Expenditures dominant in the education sector, Goods and Services Expenditures in the health sector, and Capital Expenditures in the infrastructure sector. A similar pattern is seen in spatial analysis comparing urban, rural, and transitional areas.

Kata Kunci

Regional Expenditure Allocation; Public Satisfaction; Public Service; Capital Expenditure

Teks Lengkap:

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Referensi

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DOI: https://doi.org/10.24198/jmpp.v9i3.63016