Author Guidelines

1. Introduction

Jurnal Manajemen Pelayanan Publik, with registered number ISSN : 2580-9970 (print) ISSN : 2581-1878 (online) is a scientific multidisciplinary journal published by Department of Public Administration, Universitas Padjadjaran Bandung. It is at the national level that covers a lot of common problems or issues related to public service planning, issues of decentralization and deconcentration, strengthening public institutions and general studies related to public services.

Online Jurnal Manajemen Pelayanan Publik was indexed in the Sinta, Google Scholar, Mendeley, Dimensions, Oclc Worldcat, Indonesia Onesearch, Garuda, BASE, Academic resource index, crossref and ISJD. Jurnal Manajemen Pelayanan Publik editorial board invites you to submit your manuscript to be published in this journal. 

2. How to Write the Title, the Name, and the Author’s Address

The title of the manuscript should be written on the top of the first page with the left text alignment. Meanwhile, the author’s name (without academic degree), and the affiliation address of the author should be written with the left text alignment also under the title of the article. The author should give one line spaces between the title and the author’s name. Then, the space between the author’s affiliation address and the abstract title is one space. The keywords must be written below the overall abstract for all words. Those should be arranged in alphabetical order and be separated by semicolon maximally three to five words. Moreover, the title of the article that is written in Bahasa Indonesia should be also stated in English either.

The responsible author, the correspondence author, or the corresponding author must be written first and then followed by the second, the third, and so on. The communication regarding the article revision and the final statement will be informed via email to the correspondence author only. If there is more than one author, the author’s names should be written down separately by comma (,). If the author’s name consists of at least two words, the first name should not be shorted. If the author’s names are only one word, it should be written as it is. However, in the online version, it will be written in two words with the same name repeatedly for the metadata indexing. (Camdali and Tunc, 2006; Fridman, 2008).

3. The Manuscript General Guidelines

The manuscript text general guidelines are as follows:

  1. The manuscript is the authentic research result that has not been published yet in other publication media or publishing houses.
  2. Since 2020, the manuscript should be written in English with the standard language. The manuscript text ought to be written as this article template. The article is written on A4-sized papers (210x297 mm), with custom margins as follows: left 40 mm, right 30 mm, bottom 30 mm and top 30 mm, Calibri theme font, 11pt font size, and 1 line-spacing.
  3. The manuscript is typed using Microsoft Word program on A4 paper, around 5,000-7,000 words including figures, tables, and references.
  4. The manuscript does not contain any plagiarism elements. The editorial board will directly reject the text that indicates plagiarism. We use plagiarism software to check your manuscript.
  5. The manuscript that has been written under the guidelines of Jurnal Manajemen Pelayanan Publik must be submitted through Online Submission System using Open Journal System (OJS) on the Jurnal Manajemen Pelayanan Publik portal (http://jurnal.unpad.ac.id/jmpp/index) choose only one procedure. Then, register as one of the authors or reviewers in the “Register” bottom.
  6. The manuscript article writing guidelines and template can be downloaded. The template and the guidelines of the article writing are available in MS Word (.doc) format.
  7. The manuscript online submission can be viewed in the part of the online submission guidelines below.
  8. The manuscript which is inappropriate with the Jurnal Manajemen Pelayanan Publik writing guidelines will be returned to the author before the reviewing process.
  9. The manuscript should contain several aspects of a scientific article as follows: (subtitles as the order), which are: (a) the title of the article, (b) the author’s name (no academic title), (c) the affiliated author’s address, (d) the author’s email (e) the abstract and the keywords, (f) the introduction, (g) the literature review, (h) the research method, (i) the research results and discussion, (j) the conclusion, (k) the references, (l) acknowledgement (if available).
  10. The subtitles included in the discussion part (Introduction, Literature Review, Methods, Results and Discussion, and Conclusion) should not be numbered. The subtitles are written in the bold and title case format. It uses the left text alignment without an underline. The next expanded subtitles should be written in the bold and sentence case format, It should use the left text alignment and the numbering format level two.
  11. The words from uncommon or foreign languages are stated in Italic format. Each paragraph started 10mm from the left side border while there are no spaces among paragraphs. All numbers are written in Arabic numbering format, except for the new sentence.
  12. The tables and pictures are placed in the text group after the referenced tables or pictures. Each picture must be given a caption and source (Figure Caption) below the picture and be numbered in Arabic numbering format followed by the picture title. Each table must be given a table title (Table Caption) and numbered in Arabic numbering format above the table followed by the table title and source below the table. The pictures attachment should be guaranteed that they can be printed well in black and white ink (font size, resolution and line space are seen). The picture, the table, and the chart should be placed in the center between text groups. If it has a bigger size, it can be placed in the center of a page. The table should not contain vertical lines, while horizontal lines are allowed only for the important point.

4. The Guidelines for the Manuscript Body Text

The title of the manuscript: The title should be informative and be written both briefly and clearly. It cannot diverse multi interpretations. It has to be pinpoint with the issues that will be discussed. The beginning word is written in a capital case and symmetrically. The article title does not contain any uncommon abbreviations. The main ideas should be written first and followed then by its explanations. The article title should be written within twelve words, 14pt-sized font, with the bold selection and in the center text format.

Abstract: The abstract has to be written within 200 words maximum and followed by three to five keywords and arranged alphabetically. An abstract must contain research objectives, methods, results, conclusions, and limitations (optional). Abstract written in 1 space line and 10 font size Calibri.

Introduction: The introduction must contain (shortly and consecutively) a general background, main research problems, and the hypothesis. In the final part of the introduction, the purpose of the article writing should be stated.

Literature Review: The literature review contain state of the art as the basis of the brand new research question, statements of the brand new scientific article. They should be represented in the literature review to show the brand new of the scientific article.

Methods: The method explains how the research is conducted, including research design, data collection, research instrument, and analytic methods. This part should be narrated.

Results and Discussions: This part consists of the research results and how they are discussed. The results obtained from the research have to be supported by sufficient data.  The research results and the discovery must be the answers or the research hypothesis or research question stated previously in the introduction part. Tables and figures must have titles and have clear numbers and sources, and be typed in single space. The images, tables, charts or diagrams listed should be in black and white format.

Conclusion: This is the final part containing conclusions, limitations, and recommendations. The conclusions will be the answers to the hypothesis or research question, the research purposes, and the research discoveries. The conclusions should not contain only the repetition of the results and discussions. It should be the summary of the research results as the author expects in the research purposes or the hypothesis. Research limitations and recommendations contain a deficiency in the research and suggestions associated with further ideas from the research.

References: All the references used in the article must be listed in this part. In this part, all the used references must be taken from primary sources (scientific journals and the least number is 80% of all the references) published in the last ten years. Each article should have at least twenty references. It is better to write the reference system in the article and the references section using the reference management programs such as Mendeley, EndNote, Zotero, or others

Acknowledgment: Acknowledgements to those who support the research (sponsors and respondents). Families and supervisors are not allowed in this section.

5. The Guidelines for the Citations and References

Authors should write the sources when (s)he uses data or cites statements from other works of literature. Reference or citation is indicated by writing the author's name and year (Irwan and Salim, 1998). If there are more than two authors, only the first author's name is written and followed by "et al". (Bezuidenhout et al., 2009; Roeva, 2012). Everything cited in the article should be listed in the References section, and vice versa, everything written in the References should exist in the article (Wang et al., 2011). All the served data or quotes in the article taken from the other author articles should attach the reference sources. The references should use reference application management such as Mendeley. The writing format used in Jurnal Manajemen Pelayanan Publik follows the format applied by APA 6th Edition (American Psychological Association).

6. Guidelines for Writing References

Reference in the form of a scientific journal:

Prianto, A.L. (2011). Good Governance dan Formasi Kebijakan Publik Neo-Liberal. Otoritas: Jurnal Ilmu Pemerintahan, 1(1), 1-15.

Reference in the form of Book Title:

Hakim, L. (2015). Hubungan Pemerintah Pusat dan Daerah di Indonesia. Jakarta: Gramasurya.

Seminar Proceedings:

Fang, Q., Zhao, F., & Guibas, L. (2003). Lightweight sensing and communication protocols for target enumeration and aggregation. In M. Gerla, A. Ephremides, & M. Srivastava (Eds.), MobiHoc ’03 fourth ACM symposium on mobile ad hoc networking and computing (pp. 165 –176). New York, NY: ACM Press.

Reference in the form HandBook:

Greisler, David S, Stupak, Ronald J (2007). Handbook of Technology Management in Public Administration. New York: CRC Taylor and Francis.

Journal article on website

Austin, D. (2009). Fatty acids, breastfeeding and autism spectrum disorder. E-journal of Applied Psychology, 5(1), 49-52. Retrieved from http://ojs/lib.swin.edu.au/

Journal article with DOI

Kusumaningrum, D. (2016). Interdependence versus truth and justice: lessons from reconciliation processes in Maluku Jurnal Ilmu Sosial dan Ilmu Politik, 20(1), 15. DOI: 10.22146/jsp.17998.

Newspaper article

Fung, M. (2006, December 12). Asthma rates increasing. Winnipeg Free Press, pp. C4.

Newspaper article on website

Harris, M. (2011, August 16). Grades improve if classes start later, studies find. The Calgary Herald. Retrieved from http://www.calgaryherald.com/

Website

Buzan, T. (2007). Mind maps. Retrieved September 3, 2009, from http://www.buzanworld.com/Mind_Maps.ht.

Website document

TransCanada. (2006). Annual report. Retrieved from http://www.transcanada.com/investor/annual_reports/2006/media/pdf/TransCanada_2006_Annual_Report.pdf

7. All manuscripts are anonymously studied by reviewers appointed by the editor according to their expertise. The author is given a chance to revise the manuscript based on the reviewer’s or the editor’s recommendation/advice. The decision of publication or rejection will be informed through the author’s email address.

8. The editor has the right to modify and correct the spelling, writing, and grammar of the published manuscript.

9. Everything related to citing permission or computer software usage in writing the manuscript or any other things related to copyright done by the author, along with all its legal consequences, becomes the author’s full responsibility.

10. The Online Submission Manuscript Guidelines

The manuscript text must be submitted by one of two systems (the second procedure is more preferable):

  1. The document should be submitted by Online Submission System in the Jurnal Manajemen Pelayanan Publik portal HERE.
  2. Firstly, the author should register as either an author or reviewer (checking role as author or reviewer) in the “Register”
  3. After the registration step is completed, log in as an author, click in “New Submission”. The article submission stage consists of five stages, such as:  (1). Start, (2). Upload Submission, (3). Enter Metadata, (4). Upload Supplementary Files, (5). Confirmation.
  4. In the “Start” column, chose the Journal Section (Full Article), check all the checklists.
  5. In the “Upload Submission” Column, upload the manuscript files in MSWord format in this column.
  6. In the “Enter Metadata” columns, fill in with all the author data and affiliation. Including the Journal Title, Abstract and Indexing Keywords.
  7. In the “Upload Supplementary Files” columns, the author is allowed to upload supplementary files, the statement letter, or any other else.
  8. In the “Confirmation” columns, if the data you entered are all correct already, then click “Finish Submission”.
  9. If the author has difficulties in the submission process through the online system, please contact Jurnal Manajemen Pelayanan Publik editorial team at jurnal.jmpp@gmail.com